Customer Story: Healthy Grains S.A. uses Neo-Pure to improve efficiency and increase sales

Paraguayan chia processor uses Neo-Pure organic pasteurization for in-house food safety control and premium product quality

Since investing in Neo-Pure organic pasteurization, Healthy Grains S.A has been able to add flexibility to its operation and increase revenue.

Healthy Grains S.A. is an award-winning Paraguayan producer and exporter of superfoods such as chia and hemp seeds. Their products are found in more than 40 countries around the world. They are recognized for implementing innovative quality control systems and processes such as the Neo-Pure organic pasteurization. For a company like Healthy Grains S.A. that processes superfoods, success depends on food safety control that provides consistent efficacy while maintaining the natural nutrition and sensory qualities of food. To keep up with the increasing customer demand for safer and high-quality products, the company integrated the Neo-Pure organic pasteurization process in 2018.

Neo-Pure immediately provided Healthy Grains S.A. with a validated 5-log reduction of pathogens such as Salmonella, E. coli, and Listeria. Neo-Pure also improved the pasteurization turnaround time as the company no longer relied on outside pasteurization services which often caused processing delays and cost fluctuation. Neo-Pure further reduced the company’s costs by allowing them to deal directly with end customers without brokers.

“Food safety and quality are priorities for Healthy Grains S.A. We had evaluated other pasteurization technologies, but they did not meet our high standards. With Neo-Pure organic pasteurization, Health Grains S.A. is setting new food safety standards for the Latin American food processing industry,” said Marcelo Demp, CEO of Health Grains S.A. “By having in-house food safety control, we can provide safe food products in a timely manner. We can offer premium quality products since Neo-Pure does not use high temperatures that can damage food quality. Our customers have noticed a great improvement in our product quality and our chia and hemp seed business has grown significantly.”

Healthy Grains S.A. is a three-time award-winning company with the largest agricultural export volume in 2017, 2018, and 2019. Their forward-thinking approach to food processing and quality controlled the company to become a market leader in chia processing in Latin America. Healthy Grains S.A. recently added additional Neo-Pure equipment to support their rapid business growth. Demp plans to strengthen market leadership by leveraging innovative food processing technologies. “We are extremely pleased with the results,” he says. “And we are prepared to grow even faster in the coming years.”